Because of a horrific experience that two young girls had moving out of their apartment on 34th Street this month.
Many weeks before their planned move to SoHo, they'd done all of the logistics. If you're familiar with NYC, you know the drill. Scheduling movers, reserving freight elevators, turning on and off cable and Internet services, scheduling time off at work, prepping and packing.
How would you like it, then, after all of that, you get a call from some dude at Tom's Moving NYC -- just minutes before they are scheduled to show up -- to give you this news:
Claiming that they would try and find a replacement, the real answer came soon enough: they simply stopped answering the phone.
To date, these girls haven't been paid a cent for the nearly a thousand dollars in unforeseen charges they've incurred because of this pathetic organization.
So poorly must this "company" be run that they had no extra driver they could locate. Their poor planning cost these girls dearly... hundreds of dollars of extra fees, unbelievable pain and suffering, family members thousands of miles away suddenly drawn into this stressful mess... all because of how incompetent the management of this company appears to be.
If you're moving in NYC, don't come near Tom's Moving NYC. Take my word for it.
If you're looking for a mover, check out Yelp, but make sure the company has lots and lots of reviews. Tom's Moving NYC had just a dozen or so, most very positive. That's not enough.
Here's one I found with lots and lots of mostly great reviews:
http://www.yelp.com/biz/roadway-moving-new-yorkAnd, no, I'm not familiar with or endorsing Roadway. I went to Yelp and found 350 mostly 5-star reviews. Take your chances with 'em; they can't possibly be worse than the experience we had with Tom's "Moving" NYC.
Roadway Moving & Storage
(800) 338-8415
